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Billing & Insurance

Paying Your Bill
If you have questions regarding a physician bill or you want to make a payment, call:
(314) 273-0500    8:00 a.m. – 7:30 p.m.
1-800-862-9980   8:00 a.m. – 7:30 p.m.

Online Payment
For your convenience, you can also pay your bill online.

Payment Plans and Financial Assistance
Prior to your visit we recommend you contact your insurance plan to find out what services are covered under your benefit plan and what providers are included in your plan. 

Financial Assistance – Financial Counselors
If you are not able to pay your account in full at the time of service, we can assist you with a payment plan.  For these services contact our financial counselors at (314) 273-0454.

Online Registration
If you are a new patient who would like to pre-register or wants to update your current registration please click on the appropriate link:

For the hospital registration information go to or contact the hospital at: 

For additional information about WUSM Online registration.

For a listing of the most commonly asked questions about bills, payments and insurance, click here.

Patient Resources
There is a wealth of Patient Resource information available on the Washington University Physicians web site.

Financial Services
There is a wealth of Financial Services information available on the Washington University Physicians web site.